Online Interview
Topic: Beijing-Tianjin-Hebei Customs Clearance Integration Measures
Time:09:00 AM (Fri) June 27, 2014
Special Guests:XIE Jinyong, Deputy Director General and Party Leadership Group Member of Beijing Customs District, and ZHAO Weizhen, Director of Customs Supervision and Clearance Department of Beijing Customs District
Online Interview Photos
Beijing-Tianjin-Hebei Customs Clearance Integration Measures
[Xie Jinyong]: After the reform of integration, enterprises will join in voluntarily through our propaganda and training; it won’t be a problem. [09:17]
[Host]: We all know that none of reforms can be completed at only one stroke and they require much time and many efforts. So, Director Xie, my question is what measures have the Customs taken to carry out the regional clearance integration? [09:17]
[Xie Jinyong]: In order to make a smooth integration, we have taken the following measures: first, we have set up a public service mechanism. Enterprises can inquire through China Customs Online Service Hall, service hotline 12360, Customs-Enterprises E-Contact in Beijing, and Internet portals to get some replies to their questions. Second, we have set up a problem solving mechanism and a first consulting responsibility system. If an enterprise raises any question in any customs places, the customs supervision unit being asked should help to solve the questions. Moreover, we will regularly arrange the questions and publish their processing online for enterprises to look up. Thirdly, we have made relevant emergency plans. The three Customs Districts enjoy one Emergency Response Team located at one place to solve any emergent problems and questions. I believe our emergency plans will be practiced well. [09:18]
[Host]: Well, Director Xie, as you said just now, for the emergency measures like web communication and hotline, including solving questions, our personnel must have taken corresponding trainings. Will you please tell us what trainings have our personnel received? [09:18]
[Xie Jinyong]: We have conducted all staff trainings on new business operation specifications, new processes, including the requirements of customs clearance within the Customs. Externally, we’ve provided the trainings to most of the enterprises, either by visiting the business premises or by giving concentrated training. In this way, we have solved many of the questions raised by enterprises [09:19]
[Host]: What kind of trainings have we provided to enterprises? [09:19]
[Xie Jinyong]: We’ve formulated Customs Clearance Guide for enterprises to know how to adapt to the reform under the new integration mode, such as how to declare to the Customs, how to pay duty, and how to receive inspection. We solve these questions one-by-one for the enterprises. The trainings mainly focused on these aspects. [09:19]
[Host]: Are such training courses organized on a regular basis? [09:19]
[Xie Jinyong]: We’ve done the trainings prior to the implementation of the integration. [09:19]
[Zhao Weizhen]: Based on the rough statistics, Beijing and Tianjin Customs have carried out trainings for more than 1,400 enterprises. That included policy advocacy, point-to-point visit to some key enterprises. All our customs officers have received the trainings. [09:20]